Privacy Policy

At The Law Offices of Heather Pietroforte ("the Firm," "we," "us," or "our"), we are committed to safeguarding your privacy and protecting the confidentiality of the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and retain your information when you access our website, www.centralcalifornialaw.com (the "Website"), or engage with us through other related services (collectively, the "Services").

By using our Website or Services, you agree to the terms set forth in this Privacy Policy.

1. Information We Collect

We collect only the information necessary to fulfill our professional obligations and provide legal services effectively. This may include:

• Name
• Email address
• Phone number
• Details about your legal inquiry
  

We collect this information when you voluntarily provide it—such as when you complete a contact form, schedule a consultation, or communicate with our firm via email, phone, or other channels.

Note: We do not collect sensitive personal information (e.g., Social Security numbers, financial account information) unless it is necessary for legal representation and you have expressly provided it.

2. Information from Minors

Our services are intended for individuals aged 18 and older. We do not knowingly collect information from children under 18. If you believe we have unintentionally collected information from a minor, please contact us immediately so we can take appropriate action.

3. SMS Consent and Communication

If you choose to opt into SMS communications, we may contact you via text message for the following purposes:

• Appointment reminders
• Case updates
• Billing notifications
  
  

Message Frequency: Up to 5 texts/week
Fees: Standard data and messaging rates may apply

Opt-In Methods:

• Verbal consent
• Submission through online forms
• Written consent (physical or digital)
  
  

Opt-Out:

• Reply “STOP” to any message
• Contact us via our Contact page or by phone
  
  

Need Help? Reply “HELP” to any message or contact us directly.

We do not sell, lease, or share your SMS data with third parties for marketing purposes.

4. Use and Processing of Information

We may act as both data controller and processor depending on the situation. We process your information to:

• Communicate with you regarding your inquiry or case
• Provide legal representation and related services
• Fulfill legal or regulatory obligations
• Maintain and improve the security and functionality of our Website
  

We process your data under one or more of the following legal bases:

• Your explicit consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate interest in operating and improving our firm’s services
  

5. Disclosure of Information

We do not sell or share your personal data, except in the following situations:

• To comply with legal requirements
• To protect the rights, property, or safety of The Law Offices of Heather Pietroforte or others
• With trusted service providers bound by confidentiality agreements
  

6. Retention of Information

We retain personal data only as long as necessary to fulfill the purpose for which it was collected. Once that period has expired, data is permanently deleted. After deletion, rights to access, delete, or update the data may no longer apply.

7. Links to Other Websites

Our Website may include links to third-party sites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies separately.

8. Information Security

We implement administrative, technical, and physical safeguards to protect your personal information. However, please note that no method of online transmission or storage is completely secure.

9. Data Breach Notification

In the event of a data breach, we will notify affected users as required by law—either via email or public notice on our Website.

10. Your Privacy Rights

You have the right to:

• Access your personal data
• Correct inaccurate or outdated data
• Request deletion of your data (when applicable)
• Opt out of SMS communications at any time
  

11. Changes to This Policy

We may update this Policy without prior notice. The updated date will always appear at the top of this page. Continued use of the Website constitutes your acceptance of any changes.

12. Acceptance of This Policy

By accessing or using our Website or Services, you confirm your acceptance of this Privacy Policy and its terms. If you do not agree, please discontinue use.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

The Law Offices of Heather Pietroforte

1120 W Main St, Visalia, CA 93291
559-684-9700
info@centralcalifornialaw.com
www.centralcalifornialaw.com

This Privacy Policy is accessible from the footer of every page on our Website.